COVID Information for Residents

If you are sick or are unsure of your symptoms, please stay home and call Health Link at 8-1-1, or use Alberta Health Services online assessment tool. Do not go to your Family doctor, ER, or walk-in clinic.

To help protect you and your family against all respiratory illnesses, including flu and COVID-19, you should:

  • Wash your hands often and well
  • Avoid touching your face, nose, or mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Clean and disinfect surfaces that are frequently touched
  • Stay at home and away from others if you are feeling ill
  • When sick, cover your cough and sneezes and then wash your hands
  • Practice Physical Distancing (learn more here)

Looking for more AHS information related to COVID-19? Visit the AHS website.

Up to Date Info and Statistics

The most up to date information regarding COVID cases and statistics are available through the Government of Alberta and Alberta Health Services websites. This info is updated roughly every 24 hours. AHS will conduct contract tracing with individuals who test positive and contact individuals who have been in direct contact with said individual. Patient information, such as who and where they live, will not be released by AHS or any other agency, as this is confidential patient information.

Government of Alberta website:

AHS website:

Support Information for Residents

Individuals and families

  • Employment Insurance (EI) program
  • Canada Recovery Benefit (CRB)
  • Canada Recovery Sickness Benefit (CRSB)
  • Canada Recovery Caregiving Benefit (CRCB)
  • Mortgage payment deferral

Persons with disabilities

  • Special one-time, tax-free, non-reportable payment

Post-secondary students and recent graduates

  • Helping student loan borrowers


  • Temporarily extending the Guaranteed Income Supplement and Allowance payments
  • Reduced minimum withdrawals for Registered Retirement Income Funds

Indigenous peoples

Indigenous peoples can also access all other benefits.

  • Supporting Indigenous communities
  • Boosting the On-Reserve Income Assistance Program
  • Funding for additional health care resources for Indigenous communities
  • Expanding and improving access to mental wellness services
  • Making personal hygiene products and nutritious food more affordable
  • Providing support to Indigenous post-secondary students
  • Ensuring a safe return to school for First Nations
  • New shelters to protect and support Indigenous women and children fleeing violence


Benefit and Supports Finder

Answer a few questions on the Government of Canada website and be matched with current programs and services.


Important Phone Numbers

  • Addiction Helpline: 1-866-332-2322
  • Kids Helpline: 1-800-668-6868
  • Mental Health Helpline: 1-877-303-2642
  • Toll-Free Crisis Hotline: 1-800-482-4357
  • Alberta Supports: 1-877-644-9992
  • Family Violence: 310-1818, or chat online, 8 am - 8 pm MST: 


Help During Tough Times

At some point in our lives we all have stressful times. We can be impacted by such things as financial pressures, unexpected difficulties, unemployment, or stressful situations such as the current outbreak of the novel coronavirus (COVID-19).

Alberta Health Services has resources and services available to help you or someone you know. Remember, if you are struggling you are not alone. There are supports in place to help you. Find them here.


Text4Hope Line

Alberta Health Services has launched a free daily text message system to provide a once-daily text with or without a related weblink, to provide support and build coping skills during the COVID-19 pandemic. To sign up, text COVID19HOPE to 393-939


Togetherall Supports

Togetherall is a free, online 24/7 online community support system for mental health. If you are struggling to cope, you are not alone. Togetherall offers a safe and anonymous community to connect to anywhere, anytime.


I've been tested for COVID-19, now what?

​​​If you have had a nasopharyngeal (NP) swab to test for COVID-19, while you are awaiting your results you are required to remain in self-isolation, at home. While at home, please also continue to follow good respiratory etiquette and good hand hygiene practices. Learn more here​.


I have received notice of a positive test result for COVID-19, what do I do?

​You will be contacted by AHS Public Health to advise on your self-isolation period. Please remain in self-isolation.​ Learn more here.


 Community COVID-19 Resource Guides



Info for those caring for a COVID-19 patient at home​: visit the AHS website here.

All national updates can be found at:

Updates from Alberta Health Services can be found at:



 Updated September 7th, 2021