Railways and Rail Crossings

Railways and rail maintenance and repairs are done by the Canadian National Railway Company (CN Rail).  


CN Public Inquiry Line

CN’s Public Inquiry Line is the central point of contact for the public with non-emergency concerns, such as:

  • Noise
  • Train whistling
  • General property maintenance

To contact Public Inquiry: 

1-888-888-5909 or contact@cn.ca

Monday to Friday, from 8 a.m. to 6 p.m., ET.


CN Police

CN Police staff will answer emergency calls and dispatch officers when appropriate.

There are many reasons to call CN Police, such as:

  • Trespassing on tracks
  • Unlawful activity
  • Crossing signal defect

To contact CN Police for emergencies: 1-800-465-9239 (24 /7)

Non-urgent suspicious activities: CNPoliceTipLine@cn.ca